A travel colleague told me the following story from a few years back: “As I was traveling home yesterday from Ft. Lauderdale, I found myself sitting across the aisle from Don Shula, the famous former coach of the Miami Dolphins. He was sitting in seat 1D..the aisle in the first row of First Class..and, unfortunately, most people recognized him as they came out of the lavatory and stopped to speak and shake his hand. I felt a little bit sorry for him since he couldn't just sit back and relax on the flight, but when I had a chance to ask him if it was annoying he said that, while sometimes he wished for a little solitude, he appreciates the fact that they all feel like they are a part of his "team".
It made me think about how important that is...having a team who has your back. I feel the same after 14+ years in the travel industry. When I custom-craft your luxury cruise and tour itinerary, or put together an amazing (and seamless) group journey throughout Europe, the experience you receive is a direct reflection of a team of people:
Travel Weekly recently surveyed travelers (a combination of business and leisure) to see which hotel amenities are the most important to them when choosing a property. I agree with most of these, but think that in-room coffee/tea service should be ranked right up there near the top. Nothing irritates me more than checking into a hotel room and finding NO coffee maker….what is up with that??? Anyway, see if your own personal “needs” are met with these hotel amenities:
You’ve just finished consulting with your travel advisor, and gone ahead and placed a deposit on your trip, or you’ve gone online and booked a trip yourself. Travel insurance, that niggling option that comes up after your dream vacation is purchased now is the next step in the travel planning process. If you purchase your trip through a trusted travel advisor, they always ask if you’d like to insure your trip. Every single time. Even the big online travel booking sites offer travel insurance every single time. Just when you thought you had your costs figured out, this adds to your total costs. And I know a lot of you get annoyed with it, thinking perhaps it’s just a way for the online travel company or the travel advisor to grab more money from you.
Everyone with a camera thinks they are a photographer and everyone with a blog thinks they are a journalist. Likewise, everyone with a computer thinks they are their own travel agent. The difference in each instance is years of training, experience and intuition.
January is typically the busiest month of the year for travel professionals (excluding this year). I guess families get together over the holidays and discuss their travel plans for the next year…then when the kids go back to school, they